Shipping policy

We deliver across the United Kingdom.

DELIVERY COST

Delivery is free on all orders to mainland UK.

DELIVERY TIMES

Orders are delivered within 4 to 6 working days.

Deliveries to the Scottish Highlands and Islands, Northern Ireland, the Isle of
Man, the Isle of Wight and the Channel Islands may take longer. If there is an
additional charge for your postcode, we will contact you before dispatching.

TRACKING

You will receive a confirmation email when your order is placed, and a tracking
link once it has been dispatched.

LARGE ITEMS

Our XL, XXL and Human Size beds are large parcels. Please make sure someone is
available to receive the delivery, and check that the item will fit through your
door and into the room where it will live. The dimensions of every bed are listed
on the product page.

IF SOMETHING GOES WRONG

If your parcel arrives damaged, please photograph the packaging before opening it
where possible, and contact us within 48 hours. If your order has not arrived
within 6 working days, email us and we will chase the carrier on your behalf.

INTERNATIONAL DELIVERY

We currently deliver to the United Kingdom only.

CONTACT

contact@pepipaw.com
+44 7397 676595

PepiPaw is a trading name of AlgeriaMarket Global Ltd, registered in England and
Wales. Company number 15447122.